Frequently Asked Questions

Answers to Common Questions

Below you’ll find answers to the most common questions we get about Univeris Enterprise.

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Product Information

What is Univeris Enterprise?

A: Univeris Enterprise is a leading and trusted wealth management software platform that seamlessly handles end-to-end operations for MFDA-registered and insurance firms. With its unified, compliance-focused platform, Univeris Enterprise lets businesses operate sophisticated digital, hybrid, and traditional models of advice with ease and efficiency.

Which types of account designation can Univeris Enterprise support?

A: Univeris Enterprise supports the following account designations: nominee name, client name, and intermediary name.

What capabilities does Univeris Enterprise offer?

A: Univeris Enterprise offers a wide range of capabilities that facilitate efficient and effective wealth management operations. Some of the key capabilities include client onboarding, eSignature, compliance supervision, regulatory and client reporting, portfolio management, order management, and trade execution of Canadian-issued managed money products via connectivity to Fundserv and a market access provider. Other key capabilities include fee management, statement generation, tax form generation and tax remittance functions. Univeris Enterprise also offers advanced API capabilities for adding new functionalities and solutions specific to your business needs.

Can I customize Univeris Enterprise to meet my firm’s specific needs?

A: Yes. You have a number of customizations available, including but not limited to account types, products available, fees and commissions, forms, roles and permissions, and much more. You also have the option of extending your wealth management functionality through advanced APIs, which can expand the scope of your customization needs.

How does Univeris Enterprise ensure the security and protection of sensitive data?

A: Univeris Enterprise uses a robust security framework to help ensure data is protected and adheres to privacy regulations and industry standards. Some key features include secure access and authentication, data encryption, role-based permissions, audit trails, regular security updates, intrusion detection and prevention, secure API management, and more.

Does Univeris Enterprise offer scalability and flexibility capabilities?

A: Yes. Univeris Enterprise is designed to accommodate the growth and evolving needs of wealth management businesses, supporting increasing client bases and business expansions. Please contact us to find out all of the ways you can use Univeris Enterprise to scale and grow your business.


Which type of investments does Univeris Enterprise have the capability to trade?

A: Univeris Enterprise offers efficient solutions to trade Canadian-issued mutual funds, exchange-traded funds (ETFs), platform-traded funds (PTFs), including those with U.S.-dollar purchase options. Univeris Enterprise also has the ability to trade Canadian-issued segregated funds, GICs, and alternative or exempt funds.

Does Univeris Enterprise support multiple currency accounts for clients?

A: Univeris Enterprise supports Canadian-dollar-denominated and U.S.-dollar-denominated accounts.



How much does Univeris Enterprise cost?

A: Univeris Enterprise is available as a SaaS hosting solution. Please get in touch with us for information on pricing.

Compliance and Regulatory Management

How does Univeris Enterprise keep up with changing regulations?

A: Univeris Enterprise is maintained through a combination of technology, processes, and continuous monitoring to help clients stay current and compliant within an ever-changing regulatory environment. As rules, guidelines, and regulations evolve, Univeris Enterprise will undergo updates to reflect the changes so that firms and advisors can efficiently meet their regulatory obligations.



Can Univeris Enterprise integrate with third-party applications?

A: Yes. You can extend your wealth management offerings using advanced APIs, allowing for more functionality when your organization’s needs evolve. The possibilities to integrate and expand your business applications are limitless with Univeris APIs, which are secure and scalable.

Can Univeris Enterprise integrate with my firm’s CRM?

A: This integration is possible with APIs, but it depends on the type of data that you would like to share between your CRM and Univeris Enterprise. Please contact us for more information.

How long would it take to implement Univeris Enterprise into my firm?

A: An implementation timeline varies from firm to firm, but our expert implementation team will work with you to install, configure, and train your employees on Univeris Enterprise and meet your expectations.

Professional Services

How can I maximize the value of the Univeris Enterprise solution?

A: At Univeris, we are committed to your success. Our Professional Services team can help you tailor and expand your use of Univeris Enterprise. We know that every business operates differently. That’s why we offer a variety of service offerings—from consulting specialists, solution development, implementation services and product support—ensuring that you’re getting the most out of your investment.


Onboarding & Training

Will onboarding and training be provided to use Univeris Enterprise?

A: Yes. We have an experienced client onboarding team who will consult with you to understand your onboarding and training needs.


Is support available with Univeris Enterprise?

A: Yes! We have a fully trained support team based in Canada that is committed to providing exceptional service and prompt assistance to ensure a smooth and efficient experience for our clients.

Have a Question that’s Not Answered?

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